Team performance

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” - John Quincy Adams

With powerful systems in place delivering consistency and predictability in the day-to-day running of your business, you are now ready to empower your team to manage the systems for you. You own your business systems and monitor performance, but your team will operate the systems for you, taking care of your customers and allowing you to focus on the job of being a visionary business leader. You are now building: a ‘commercial profitable enterprise that works without you.’

The structure for future growth

Building, training, engaging, and empowering a high-performance team is one of the most fun and rewarding experiences in business. It is also one of the most powerful catalysts for business growth. Up until now, your team may have been working hard with the very best of intentions, but without complete alignment with the overall goals of the business and clarity of what’s expected of them, there could be a disconnect resulting in inefficiencies, gaps and even conflict. Here’s how it works:

The ActionCOACH 4 Pillars of Team Performance:

Trusted leadership

Trusted leadership

Are you a highly effective leader who inspires your team? Are you clear and consistent in your approach to team communication?

Recruitment systems

Recruitment systems

Do you recruit new team members based on attitude and cultural fit before skills? Are all roles clearly defined and documented?

Company culture

Company culture

Are your team clear on the company vision, mission and points of culture? Is your environment safe and promotes inclusion?

Employee engagement

Employee engagement

Are your team included in decision making? Do you regularly consult with your team and take action? Do they truly feel heard and valued?

Recruiting, onboarding, training, and retaining incredible people is a passion of ours at ActionCOACH NextLEVEL. It is of paramount importance that the team we recruit are a great fit culturally for our organisations. We can train new skills and knowledge, but changing ingrained behaviours is much more challenging. If we focus on cultural fit during the recruitment process it may take a little longer, but the candidates we bring into the process are more likely to perform well in their roles and gel with the wider team.

As with all great organisations, trusted leadership is the key to bringing your team together. The business owner or senior leader is the catalyst for organisational culture and the whole team look to you for inspiration, guidance, support, and direction. Do you consciously approach every team interaction in the same way so your team can feel safe, open, and vulnerable in your presence? Are you the absolute best leader you can be?

With your highly engaged team performing at the top of their game and a General Manager in place, the four fundamental pillars of your business are now in place.

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Real people, real results

See how business leaders just like you have partnered with ActionCOACH NextLEVEL and used our proven tools, systems, and frameworks to achieve dramatic, sustainable personal and business growth.


If you aren’t improving or changing the things that are stopping, you from achieving your goals then you’ve got to look at yourself as an investment.

– Harvey Sutton, Managing Director of Suttons IFA

I‘ve learned to run a successful business rather than have a job or be an employee of my own business. I actually run the business and that staff members have noticed the difference.

– Joanne Ferguson, Managing Director of CS Cleaning

Do I believe coaching is for everybody? I think you’ve got to put the work in. Your coach will get the best out of you, but you need to put that work in. It’s worth it and it pays dividends in every single way.

– Ryan Michlig, Managing Director of Right Vape.

Since working with ActionCOACH, James and Sam have seen and increase of 116% in net profit with 8 new team members onboarded. They’ve achieved a better work life balance and are able to work on the business rather than in the business.

– Sam George and James Dean, Director and Managing Director, Western Building Consultants

Getting ActionCOACH involved in his business allowed Pete to tap into the expertise of the coach and push the business into a new direction of growth. In a short space of 6-8 weeks, Pete noticed the shift in his mindset, a better structure for the business and clarity with his figures.

– Pete Wharton, Managing Director, Wharton Natural

Since working with Action Coach, Jo Maltby of Willow Brooke Day Nursery has seen gross profits increase from 750K to 1.1M! With the help of tools and strategies from ActionCOACH she has been able to hire 29 new team members and significantly reduce her working hours to prioritise family time.

– Jo Maltby, Managing Director, Willow Brooke Day Nursery

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